Features
WhatsApp reminders
WhatsApp reminders in CleverBooking are automatic messages from CleverBooking's verified WhatsApp business number: a confirmation when a client books, then reminders 24 hours and 2 hours before the appointment, each with a secure link to cancel or reschedule.
How it works
- A client books on your page or you add the appointment yourself. Once it is confirmed, the client receives a WhatsApp confirmation in their language.
- 24 hours before the appointment a reminder goes out, and 2 hours before a second one. Nothing to schedule or send by hand.
- Every message carries a secure link where the client cancels or reschedules within the windows you set. A freed slot goes straight back onto your booking page.
- The same confirmation and reminders also go by email, so a client without WhatsApp is covered.
Limits and plan availability
- Basic: 300 WhatsApp messages a month. Premium: 1,000. Enterprise: unlimited within fair use.
- Beyond the quota you choose: keep sending at €0.05 (excl. VAT) per message, or reminders switch to email until the quota resets.
- Messages are sent from CleverBooking's verified business number; you do not need your own WhatsApp Business account.
- Email confirmations and reminders are included on every plan without a quota.
- Messages follow the client's language in English, Dutch, French, Spanish or Brazilian Portuguese.
Questions, answered
What happens when the quota is used up?
You pick one of two behaviours in your settings: keep sending WhatsApp messages at €0.05 (excl. VAT) each, billed with your subscription, or let reminders switch to email until the quota resets next month.
Do I need my own WhatsApp Business account or number?
No. Confirmations and reminders go out from CleverBooking's verified WhatsApp business number. There is nothing to install or verify on your side.
In which language are the reminders sent?
In the client's language, chosen when they booked: English, Dutch, French, Spanish or Brazilian Portuguese.
Made for your trade
See how this works for your kind of business.
Booking software for salons
Clients book on your page. Reminders go out on WhatsApp 24 h and 2 h before. A deposit holds the slots that need one.
Booking software for barbers
Clients book from your Instagram in three taps. Reminders go out on WhatsApp 24 h and 2 h before. A deposit holds the slots that no-show.
Booking software for nail studios
Gel, acrylic and removal with their real durations, so nothing overlaps. Reminders on WhatsApp 24 h and 2 h before. A deposit on the long ones.
Online agenda for practices
Patients book a consultation on your page, in person or by video with the Meet link made for them. Reminders go out on WhatsApp 24 h and 2 h before.
Guides
Three reads from the blog on this topic.
Learn more
The product, explained one page at a time.
The online booking page
Your own page where clients pick a service, a person and a free time, and book themselves around the clock.
Deposits and prepayment
A fixed deposit or full prepayment per service, paid through Stripe when the client books, with your cancellation policy accepted at checkout.
Frequently asked questions
Thirty short answers on getting started, the booking page, reminders, payments, data and plans.
Try it free for 14 days
No card, no contract. Create your workspace, add your services, staff and hours, and share your booking link the same day.
Start free trial14 days free · no card